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News : Matador AI Teams Up with Shop Smart Autos

#contactcenterworld, @matador_ai

Orlando, FL, USA, July 4, 2021 -- Matador AI, an SMS customer engagement platform, teamed up with Shop Smart Autos, the digital media platform that provides VIN-specific leads to its subscribing dealers. Matador brings Shop Smart Autos additional support to achieve higher conversion for its subscribing dealers. Shop Smart Autos Founder, Richie Bello selected Matador for its SMS program. "We know that AI and SMS are part of the process we need today to get better conversion. We believe our job starts with the development of the lead and does not end until the customer is driving a new vehicle. Matador’s customer relationship platform will help bring the buyer into the dealership, not just hand a lead to a dealer," said Richie.

 Shop Smart Autos intends to utilize Matador’s AI SMS to follow the buyer with texts until they "buy or die". Shop Smart Autos will utilize the Matador platform to continue to mine a shopper until they purchase a vehicle from the dealer referred by Shop Smart Autos, or goes to any dealer in the United States. Shop Smart Autos Geofencing technologies married to the Matador texting capabilities, will reinforce the dealer’s personal one-on-one relationship they want with the buyer. "This partnership will allow the dealers to continue their personalized engagement we start with a nurtured lead that’s exclusive. Should the shopper not buy, we will continue with our geofencing and texting follow-up."

#contactcenterworld, @matador_ai

Posted by Veronica Silva Cusi, news correspondent

About Matador AI:
Company LogoMatador AI has been considered a disrupter in the auto industry by developing invaluable innovative real-time messaging and is recognized for its ability to nourish leads and cultivate existing relationships for dealers. Shop Smart Autos will include following up with the shoppers they provide with the Matador texting technologies to enhance the relationship with the shopper and support a dealer’s improved conversion.
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