News : Matt Sanders Joins The Connection Business Development Team
Minneapolis, MN, USA, Oct 5, 2017 -- The Connection, a provider in contact center outsourcing, call center consulting, and training and development services, announced the addition of Matt Sanders, VP of Business Development to the corporate team.
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Matt joins The Connection(R) team with over 20 years of experience in contact center providing domestic, near and offshore contact center solutions to leading Fortune 500 companies in the retail, healthcare, energy and utilities markets. "Matt is a great addition to the team," said Fred Weiner, President of The Connection(R), "he will be an integral part in growing our footprint in new, as well as existing markets."
In addition to contact center services, Matt will provide additional value to customers through the full service line offered from The Connection(R) including contact center consulting, contact center training & Agent development, custom eLearning work and LMS services. "I have extensive experience in the contact center industry," says Sanders, "I’ve never before been able to offer such a complete performance solution – outsourcing services, consulting and training - under one company. I look forward to presenting this to the market and helping customers realize even more value to an already great service."
Posted by Veronica Silva Cusi, news correspondent
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About The Connection:
The Connection is a U.S.-based live operator inbound contact center and service agency. For over 31 years, we have helped leading national corporations outsource their customer service and sales calls. Our fully automated, state-of-the-art call center equipment and custom software enables The Connection to field thousands of calls daily for each client with a high degree of professionalism and customization. We have the capacity to handle over 100 million calls a year. This capacity provides our clients with the best of all worlds: superior quality, experience, and hands on service coupled with the advanced technical capabilities of the finest contact centers in the country.
Published: Friday, October 6, 2017