News : Mattersight Launches Workstyle SaaS App
Chicago, IL, USA, March 8, 2016 -- Mattersight Corporation (NASDAQ: MATR), a provider of personality-based software applications, announced the release of Workstyle, a lightweight SaaS app that helps call center employees enhance customer experiences by training them on how to improve personality connections. Combined with Predictive Behavioral Routing, Workstyle leverages the power of personality to improve service, sales, retention and collections interactions.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ignore The Issues At Your peril
More Editorial From mattersight
Mattersight Corporation, formerly known as eLoyalty, is a publicly traded company that provides SaaS-based enterprise behavioral analytics software. It's software focusses on customer-employee interaction and behavior.
Published: Friday, March 11, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
global provider of contact center services and back-office processing