News : Mattersight Launches Workstyle SaaS App
Chicago, IL, USA, March 8, 2016 -- Mattersight Corporation (NASDAQ: MATR), a provider of personality-based software applications, announced the release of Workstyle, a lightweight SaaS app that helps call center employees enhance customer experiences by training them on how to improve personality connections. Combined with Predictive Behavioral Routing, Workstyle leverages the power of personality to improve service, sales, retention and collections interactions.
Posted by Veronica Silva Cusi, news correspondent
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Mattersight Corporation, formerly known as eLoyalty, is a publicly traded company that provides SaaS-based enterprise behavioral analytics software. It's software focusses on customer-employee interaction and behavior.
Published: Friday, March 11, 2016