News : Government Programme - Technology, Communication and Innovation
Port Louis, Mauritius, Feb 4, 2015 -- In achieving meaningful change, which constitutes the main aim behind the initiatives of the Government Programme 2015 - 2019, technology, communication and innovation will constitute the key drivers. In this respect, a National TCI Strategic Plan 2015-2020 will be formulated to pave the way for an Intelligent and Smart Mauritius.
In order to attain the objective of a Broadband Penetration of 60% by December 2015, Government will expedite the deployment of high speed connectivity through Fibre-to-the-Home (FTTH) and 4G island-wide. Regarding the price of Telecommunication services, it will be made more affordable for increased accessibility to the general public and business while at the same time improving the quality of service. Free broadband internet connectivity through Wi-Fi network will be made available in public places and in educational institutions. The delivery of quality service online to citizens and businesses on a round the clock basis will also be addressed.
Government is committed to setting up the appropriate ecosystem and a comprehensive, secure ICT infrastructure to protect Mauritius from internal and external cyber threats and attacks. The National Cybersecurity Strategy will thus allow Mauritius to manage and expedite both deliberate and unintentional disturbances in the cyber space.
On the infrastructure front, a techno park will be constructed in Rose Belle to spearhead the development of the ICT sector. New cyber-cities will be set up in the North, East and West as well.
Government is moreover committed to providing the right incentives to position Mauritius as the 'virtual office' of Africa. To that endeavour, new policies and strategies will be introduced to transform the ICT/BPO landscape into high value service sourcing by moving from the traditional BPO/call centre services to high-end value added services such as Knowledge Outsourcing, Knowledge Process Outsourcing (KPO) and Legal Process Outsourcing (LPO). In this context, a 4-Tier Data Centre and a Disaster Recovery Centre will be constructed for the purpose of Business continuity.
One of the glaring gaps identified so far in the ICT sector is the shortage and the right mix-match of skills. Government is committed to introduce viable strategies using a PPP approach to address this shortcoming. To enhance value and improve technical efficiency within the Mauritian ICT sector and to develop local capacity as well as bringing localised ICT tools to help develop local knowledge communities, a National Open Source Policy and Strategy will be developed.
In line with the ITU convention, Digital Migration from the analogue system shall happen on 17 June 2015 when all TV channels will be on a digital mode. High-tech transmission equipment will be purchased by Multicarrier Mauritius Ltd (MCML) to improve quality of service and eliminate black spot areas. In addition, MCML will enter into agreement with international satellite operators to become a content port to service the region.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Start From The Top
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, February 6, 2015