News : Mauritius Telecom Upgrades Alepo Billing And Customer Care Platform
Mauritius, Jan 27, 2015 -- Mauritius Telecom recently upgraded its existing convergent billing and customer care platform to Alepo Service Enabler 8 for rapid service and broader customer care capabilities on its fixed broadband network.
Alepo, a provider of network and IT software solutions for global communications service providers, announced that its longstanding customer Mauritius Telecom (MT), a communications service provider in Mauritius, has successfully completed a significant system upgrade to Alepo Service Enabler (SE)8, including Alepo's AAA Infrastructure. As a result, MT is able to deliver more advanced and flexible data offers to its rapidly growing subscriber base while achieving a significant reduction in OPEX.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
As part of the SE 8 framework, Alepo implemented its billing and customer management platform, as well as its other BSS modules: product catalogue, reporting engine, and Web Self Care portal.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don't Share Everything
Alepo is a provider of enabling infrastructure for telecommunications service providers.
Published: Friday, January 30, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
|Genex Infosys Limited|
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...