News : Mauritius Telecom Upgrades Alepo Billing And Customer Care Platform
Mauritius, Jan 27, 2015 -- Mauritius Telecom recently upgraded its existing convergent billing and customer care platform to Alepo Service Enabler 8 for rapid service and broader customer care capabilities on its fixed broadband network.
Alepo, a provider of network and IT software solutions for global communications service providers, announced that its longstanding customer Mauritius Telecom (MT), a communications service provider in Mauritius, has successfully completed a significant system upgrade to Alepo Service Enabler (SE)8, including Alepo's AAA Infrastructure. As a result, MT is able to deliver more advanced and flexible data offers to its rapidly growing subscriber base while achieving a significant reduction in OPEX.
As part of the SE 8 framework, Alepo implemented its billing and customer management platform, as well as its other BSS modules: product catalogue, reporting engine, and Web Self Care portal.
Posted by Veronica Silva Cusi, news correspondent
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Call services are concerned with the delivery of inbound and outbound services in the Telecommunications sector for all products and services for fixed line, mobile and broadband. The call centre also provides services to Government bodies as well as to private companies.
Alepo is a provider of enabling infrastructure for telecommunications service providers.
Published: Friday, January 30, 2015