#contactcenterworld, @mavenir
Richardson, TX, USA, Mar, 2022 -- Mavenir, a Network Software Provider building the future of networks with cloud-native software that runs on any cloud and transforms the way the world connects, announces its complete Software as a Service (SaaS) based Business Communications portfolio, including customer engagement, business messaging, Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).
"Gartner predicts that 80% of customer service organizations will abandon mobile apps in favor of messaging by 2025i," said Jorgen Nilsson, President, Enterprise Connect Business, Mavenir. "As a leader in messaging, with 60% SMS market shareii and over 3 billion mobile messaging subscribers globally, Mavenir is unlocking the power of business messaging to create a superior customer experience, leveraging our messaging footprint, certification as an Apple Messages for Business MSP and other key ecosystem partnerships."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Mavenir:
Mavenir, known as the industry’s end-to-end, cloud-native Network Software Provider for 4G and 5G solutions, is redefining enterprise communications with Mobile Business Fabric, a cloud-based portfolio of integrated business solutions—including Mobile Business Contact, Mobile Business Communications and Collaboration and Mobile Business Messaging— focused on enabling deskless, mobile workers for businesses of all sizes.
Published: Tuesday, March 22, 2022
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