News : 24-hour Call Center for Parents in Need Planned
Memphis, TN, Jan 19, 2015 -- Sometimes as a parent, you just wish there was someone you could talk to about the struggles, the pain, and the stress.
Parent Erica Rogers spent the day with her daughter and cousin, touring the National Civil Rights Museum.
She knows that parenting can be rough, and appreciates the city's plans to help parents who may be experiencing stress or trauma at home.
"I try to show her a positive outlook on Tennessee and what we have to offer," said parent Erica Rogers.
The city of Memphis will soon have a non-crisis phone number, called a warmline, to guide parents through daily problems.
"Not after the child gets in trouble, but who can I call before the child gets in trouble," explained Mayor A C Wharton.
The city also plans to open two Universal Parenting places for parents to talk to counselors.
Well-known author Robin Karr-Morse says one center will be at Knowledge Quest; the other will be at Baptist Memorial Hospital for Women.
This program is something Mayor Wharton says many parents need.
"In raising 6 sons, there were some nights when my degrees and my wife's degrees and all of that stuff was totally useless," recalled Mayor Wharton. "I didn't know what to do with my boys."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
The mayor says the program was inspired, in part, from two parenting books written by Robin Karr-Morse.
Karr-Morse says Memphis will be the pilot city for similar programs across the country.
"If we teach them to be more interactive and more involved with their kids, then we can have a lot of positive young people in our city," said parent Erica Rogers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - The Initial Meeting
About Baptist Memorial Hospital:
Baptist Memorial Hospital-Memphis is a 706-bed medical facility in Memphis, Tennessee.
Published: Wednesday, January 21, 2015
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...