News : M&C Associates and LumenVox Enter New Partnership
Hauppauge, NY, USA, Aug 8, 2017 -- M&C Associates announced it has officially become a LumenVox Skills Certified Partner. LumenVox Skills Certification demonstrates M&C Associates’ capability to deliver speech solutions based on the LumenVox speech automation suite.
"M&C offers deep expertise in creating, deploying and supporting speech-enabled applications that take advantage of the full LumenVox portfolio. Their broad-based knowledge and many years of experience allows M&C to deliver a wide variety of speech based applications to the marketplace," commented Ed Miller, CEO of LumenVox. "M&C is known for their commitment to customer satisfaction, quality and value, and ease of doing business. We are pleased to welcome M&C as a LumenVox Skills Certified partner."
M&C Associates provides voice solutions supported by the LumenVox Speech Recognizer (ASR) and Text-To-Speech Server (TTS) on the Avaya IVR platforms, and also on Genesys and Cisco platforms.
"Add the LumenVox speech automation suite, and this partnership represents a mutual respect for the way we do business, and our best in class services," says Lou Marianacci, CEO and President, M&C Associates LLC.
It was Veronica Fernandez, M&C Senior Application Developer, who successfully completed all of the steps in this process to become personally certified, and then proceeded certification for M&C Associates. "On behalf of all of us, congratulations on being LumenVox Certified, Veronica! Your dedication and achievement is a success for M&C as well. These skillsets and expertise are what our loyal customers and Business Partners have come to know and expect from M&C for over 15 years as they’ve grown with us - thank you," Mr. Marianacci continues.
"Having successfully completed all the steps in this process, both you and your company are officially LumenVox Skills Certified Partners," says Jeff Hopper, Vice President, Client Services and Lisa Cowan, Vice President, Sales & Business Development, LumenVox. "Thank you for making this investment in our partnership. On behalf of the entire team at LumenVox, let us extend our congratulations. We welcome you and look forward to continuing our work together!"
Posted by Veronica Silva Cusi, news correspondent
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LumenVox provides the most powerful, flexible, and useful speech technology together with a committed focus on excellent customer service. Our speech recognition technology empowers channel integrators, developers, and solution providers to design, develop, deploy, maintain and host any speech application. LumenVox has gained industry recognition, winning over 20 awards for innovation, technical excellence, and user’s choice for our Speech Engine, Speech Tuner, Speech Platform and Speech Driven Assistant.
Published: Thursday, August 10, 2017