News : M&C Associates Celebrates Its 15th Anniversary with New Offers Available to Mark Milestone
Hauppauge, NY, USA, May 4, 2016 -- M&C Associates LLC, a provider of Contact Center, IVR, Speech and CTI solutions for enterprises, government agencies, and service providers across the United States and Canada, announced the fifteenth anniversary of the company’s founding.
To mark this milestone, M&C is expanding its offerings by announcing the availability of Cloud SaaS-based Contact Center and IVR Solutions, Workforce Optimization and our Managed Services.
"M&C is proud of its fifteen-year track record of organic growth while delivering solutions and world-class services to customers," said Lou Marianacci, President and CEO, M&C Associates LLC. He continued, "At the same time, we are forward-focused and have significant plans to deliver substantial additional value to our customers."
"Thanks for the opportunity to work with you all," said Diego Pioldi, Vice President of Customer Service. "Happy 15th and many more years."
"Our customers have grown and are satisfied year-on-year, and our partners are an extension of us because we believe in building upon great products and services, while developing good relationships to give our customers what they need," said Marianacci. "And finally, our people… every person here has been specifically selected for their special talents, dedication and loyalty. There is a culture here - ‘love what you do and make that transfer to the customer’. This is the success for our company."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Loyalty Versus Satisfaction
Published: Friday, May 6, 2016