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News : mce Signs Strategic Engagement with Amdocs

#contactcenterworld, @Amdocs

Tel-Aviv Israel, June 11, 2021 -- mce Systems Ltd. ("mce" or the "Company") announces it has entered into a strategic engagement with Amdocs, a provider of software and services to communications and media companies.

Amdocs has selected mce to join the global Amdocs Partners Program of vendors across all areas of the Amdocs portfolio. The collaboration between the two companies will include the integration of mce solutions with Amdocs' offering and the creation of joint offers for telco players around the world. 

Yuval Blumental, mce Co-Founder & CEO stated: "Amdocs is one of the strongest and long-standing players in the telecom market. They are at the heart of all the systems that need to be unified for driving a successful digital transformation readiness process. mce has an unparalleled solution that now can be better proliferated within the telco community through this important engagement."

#contactcenterworld, @Amdocs

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About mce Systems Ltd.:
Company Logomce Systems is a software solution and integration provider, specializing digital services solutions for mobile operators . mce enable device lifecycle management, device value optimization, cost reduction and the generation of new business for operators worldwide delivering Omni-channel capability across web, call-center, retail, on-device and reverse/forward logistic channels.
Company RSS Feed   Company Facebook   Company LinkedIn   Company Profile Page

About Amdocs:
Company LogoAmdocs Limited is a provider of software and services for billing, customer relationship management (CRM), operations support systems (OSS). Its traditional clients are telecommunications "Tier-1" and "Tier-2" providers such as AT&T Mobility, AT&T U-Verse, Cable One, Cablevision, Comcast, DirecTV, Jupiter Communications, Sprint-Nextel, T-Mobile, Sensis, Vodafone, Bell Canada, Fido Solutions and Rogers Communications (both of which use the ICM/CRM application). The company also offers outsourced customer service and data center operations. Headquartered in Chesterfield, Missouri, Amdocs has more than 17,000 employees and serves customers in more than fifty countries (the Registered office of the company is in the Island of Guernsey).
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Today's Tip of the Day - Loyalty Versus Satisfaction

Read today's tip or listen to it on podcast.

Published: Tuesday, June 15, 2021

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2023 Buyers Guide Visual Communications

 
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Optymyse is a completely new way to empower, engage, motivate and retain your contact centre, call center and helpdesk agents. Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people and is focussed on improving mental health, wellness, wellbeing, motivation, happiness and reducing stress in the workplace.


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Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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