2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
News : Meanwhile, the National FTC DNC List Continues to Grow!
Last month the FTC published their 2015 Biennial Report to Congress and there were some interesting highlights.
- The national Do-Not-Call Registry list continues to grow, now with over 222 million active registrations, an increase of close to 5 million new registrants in 2015.
- In 2015, 2504 entities paid fees to access the DNC registry totaling over $13 million dollars, a slight decrease from the prior year.
- While we are all aware that certain entities, such as charitable organizations, can access the registry for free, were you aware that many small business who access five or fewer area codes of data in a year, can also access the registry for free? 20,057 such entities did so in 2015.
- New telecommunication technology has resulted in a marked increase in ‘robocalls’. As a result the FTC has seen a 300% increase in complaints over the last 6 years. In 2015 there was an average of 175,000 robocall complaints each month.
Posted by Laura Collins, Editorial Management
Today's Tip of the Day - Check Your Number
More Editorial From Contact Center Compliance
About Contact Center Compliance:
Contact Center Compliance is a family-owned company with more than 50 years experience in the teleservices industry. The owners of CCC have operated dozens of call centers in the United States and Canada, staffed by thousands of call center representatives. The mission of Contact Center Compliance Corporation is to provide the tools and information necessary for member users to stay up to date regarding regulatory information and to operate legally.
Published: Thursday, January 21, 2016