News : Medallia Appoints Head of Customer Success
Palo Alto, CA, USA, Aug 4, 2016 -- Medallia, the global Customer Experience Management (CEM) leader, has appointed Bryan Busse as Vice President of Customer Success. A nine-year Salesforce.com veteran with over 15 years of executive experience, Busse joins Medallia during a period of rapid growth.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Prior to Medallia, Busse led global customer success teams at Turn, a digital advertising company, and at Salesforce.com. He was also integral in building Salesforce’s first-ever partner ecosystem, and oversaw the company’s consulting practice in the Asia-Pacific region, where he grew both revenue and customer delivery resources by over 100 percent.
"Bryan is a true SaaS customer success professional who, after contributing at Salesforce as its revenues tripled, has a proven track record in high growth environments," said Borge Hald, co-founder and CEO of Medallia. "He’s extremely customer-centric and understands how to work closely with partners and delight customers. What also impresses me is that he is widely known for building and leading high performing teams."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Recruit By Phone
More Editorial From Medallia
Medallia® is the Customer Experience Management (CEM) company that is trusted by hundreds of the world's leading brands, including Four Seasons, GE, Gold's Gym, Sephora, and Zurich Insurance. We enable companies to survey and capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action to improve the customer experience (CX).
Published: Monday, August 8, 2016