News : Medallia Appoints Head of Product
Palo Alto, CA, USA, Sept 26, 2016 -- Medallia, the global Customer Experience Management (CEM) provider, has appointed Krish Mantripragada as Vice President of Product. Most recently at First Data, Mantripragada brings over 20 years of enterprise software experience and will lead Medallia's Product Management and Design functions.
""I couldn't be more excited to join Medallia at this time," Krish said.
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At First Data, Krish was Senior Vice President of Information and Analytics Solutions, responsible for driving the next era of big data and data-driven solutions. Prior to this, Krish was Global Vice President at SAP where he led Advanced Business Analytics applications in Sales, Supply Chain, and Consumer Marketing, leveraging the power of big data, social and cloud technologies.
"Krish is a proven product leader. His ability to build data-driven products, combined with his sharp commercial instincts, is truly unmatched and will be critical as we continue to chart new territory in Customer Experience," said Borge Hald, co-founder and CEO of Medallia. "We're thrilled to have him on board as we continue to scale our platform and solutions."
Krish holds a PhD in Mechanical Engineering with minor in Management Science from Massachusetts Institute of Technology, and Bachelors in Mechanical Engineering from Indian Institute of Technology, Delhi.
Posted by Veronica Silva Cusi, news correspondent
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Medallia® is the Customer Experience Management (CEM) company that is trusted by hundreds of the world's leading brands, including Four Seasons, GE, Gold's Gym, Sephora, and Zurich Insurance. We enable companies to survey and capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action to improve the customer experience (CX).
Published: Wednesday, September 28, 2016