News : Medallia Named to Deloitte's 2014 Technology Fast 500 List
Palo Alto, CA, Nov. 17, 2014 -- Medallia, the global provider in SaaS Customer Experience Management (CEM) solutions, announces it ranked 358 on Deloitte's Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies – both public and private – in North America.
Conducted by Deloitte LLP, Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2009 to 2013. Medallia CEO Borge Hald, who co-founded Medallia in 2001, credits its recent accelerated growth rate to an increasing focus on customer centricity, and their desire to use customer information to agilely adapt to changing customer expectations.
In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company's operating revenues. Companies must have base-year operating revenues of at least $50,000 USD or CD, and current-year operating revenues of at least $5 million USD or CD. Additionally, companies must be in business for a minimum of five years and be headquartered within North America.
Posted by Veronica Silva Cusi, news correspondent
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Medallia® is the Customer Experience Management (CEM) company that is trusted by hundreds of the world's leading brands, including Four Seasons, GE, Gold's Gym, Sephora, and Zurich Insurance. We enable companies to survey and capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action to improve the customer experience (CX).
Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organization, process, and enabling technology topics with a focus on executable insights and shareholder value.
Published: Tuesday, November 18, 2014