News : Mellon Group of Companies and unblu Set to Revolutionize Customer Experience
Athens, Greece, March 27, 2017 -- Mellon and unblu have partnered to bring the very latest in secure live engagement solutions and outstanding customer experience to banks and other organizations in the wider region where the two companies cooperate.
As a provider in contact centre and customer experience technologies, Mellon together with the live engagement solutions vendor for financial services unblu, have formed a strategic partnership to leverage their expertise and solutions in helping their customers drive adoption of new initiatives throughout their region.
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"Mellon’s portfolio addresses the need for operational and business efficiency of organizations with strong consumer business, they are an excellent match for unblu and their established presence will enable us to seamlessly extend our capabilities into new regions", said Luc Halidmann of unblu.
"Our partnership with unblu, a leader in customer collaboration software, underlines Mellon’s commitment to continuously support our clients by offering innovative solutions to transform their business, drive their digital transformation and deliver outstanding customer experiences", commented Nikos Kounoupas, Business Unit Manager at Mellon Technologies.
Posted by Veronica Silva Cusi, news correspondent
Source: Mellon Group
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About Mellon Group of Companies:
Mellon Group of Companies is among the largest IT organizations in the Central and SE Europe, Cyprus, Turkey and Egypt. Mellon’s offering consists of technology solutions, contact centre and business process outsourcing services that facilitate customer interactions and transactions. Our offering addresses the needs of organizations with strong consumer business to operate more efficiently and competitively, representing international leading companies such as Genesys-Interactive Intelligence, Altitude Software, Ingenico, Gemalto, Diebold, Fiserv, NemoQ, Experian, Robur, THALES e-security, Matica Systems, LG, NEC etc. Mellon has been benchmarked and awarded by top international organizations including Europe's 500 Entrepreneurs for Growth, Best Workplaces, European Business Awards and Contact Center World Awards.
Published: Tuesday, March 28, 2017
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