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Boston, MA, USA, Dec 9, 2019 - meQuilibrium, a Boston tech innovator, has been honored for their work in improving workforce performance with a Brandon Hall Technology Excellence Award in the Best Advances in Emerging Talent Management Technology category. The Excellence Awards recognize the best organizations that have successfully deployed tools and technologies that have achieved measurable results for learning, talent management, talent acquisition, HR and workforce management.
meQuilibrium was honored with a Gold Award for its "Mood Coach" innovation, which provides personalized emotional support and cognitive skill building recommendations that allow employees to recalibrate, re-focus and perform after a stressful situation in the flow of work. Mood Coach is the first AI/machine learning driven bot based on a clinically validated cognitive assessment, integrated with in the moment data. It delivers emotional and behavioral mentoring which is personalized in times of crisis and provides skill building activities designed to reinforce the new thinking and behaviors each employee needs. Mood Coach is a recently launched tool that is part of the meQuilibrium platform.
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"This latest accolade for our application of machine learning and proprietary algorithms reinforces our mission to leverage the power of resilience and mitigate the negative impacts of change fatigue, stress and burnout in the workplace," says Jan Bruce, CEO, meQuilibrium. "Our Mood Coach chatbot uses advanced technology to identify and address critical cognitive, emotional and behavioral skill gaps."
"Winners of Excellence in Technology Awards are at the forefront of technology innovation. Our program evaluates not just the solution itself, but the benefit to the human capital management function, the business and the customer. That is the ultimate differentiator - whether the technology has a positive business impact. Technology Award winners pass that test with flying colors," said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program.
"An Excellence Award also validates the vision of the technology development team, the wisdom of the company's investment in the solution, and the value the technology brings to the end-user," said Mike Cooke, Chief Executive Officer of Brandon Hall Group.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About meQuilibrium:
meQuilibrium is the engagement, performance, and wellbeing solution that harnesses behavioral psychology, AI, predictive analytics and neuroscience to help innovative businesses build workforce potential. By unlocking the power of resilient people and teams, our customers more successfully navigate even the most turbulent of times. Powered by data-driven insights, our solution uses a clinically-validated assessment and robust benchmarking to measure resilience and create personalized upskilling programs.
Published: Tuesday, December 10, 2019
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