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News : Merged Call Centers Adding Holiday and Full-time Jobs
Sioux Falls, SD, USA, July 29, 2016 -- Five Star Call Centers is the new name for the business that combined Lawrence & Schiller TeleServices with Midco Connections earlier this year.
The business has more than 500 agents in four locations, including two Sioux Falls sites.
The headquarters is at 3817 S. Elmwood Ave.
Five Star plans to add 400 seasonal employees to tackle orders related to holiday retail. Five Star also plans to hire 50 full-time employees in the next 60 days.
"We are passionate, proven, responsive, trusted and custom," said Joel Sylvester, Five Star’s chief sales and marketing officer. "If you look at the levels of service we deliver, even in highly complex, customized campaigns, you will see we truly are setting the bar very, very high."
Five Star specializes in retail, financial services, incident reporting, product support and professional services.
Posted by Veronica Silva Cusi, news correspondent
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About Five Star Call Centers:
We’ve been in the call center business for over 30 years, and during that time we’ve built up an unsurpassed team of high-quality customer service associates, all rigorously trained to bring you results. Our offices are located smack-dab in the Midwest, with strategic locations in North Dakota and South Dakota, which means that our associates are all good Midwestern folks with a good Midwestern work ethic and clear, friendly speech. Our clients are categorized as financial services, Health care, product support, and retail.
Published: Tuesday, August 2, 2016