Santa Clara, CA, USA, Sept, 2019 -- Based on its recent analysis of the global hosted Internet Protocol (IP) telephony and Unified Communications-as-a-Service (UCaaS) market, Frost & Sullivan recognizes Metaswitch with the 2019 Global Technology Innovation Award. Metaswitch has demonstrated technology innovation with its MaX solutions portfolio, which addresses the demand for compelling mobile native communications solutions.
"Metaswitch's MaX portfolio is closely aligned with both evolving end-customer needs and shifting service-provider requirements," said Elka Popova, VP of Research. "MaX powers mobile native communications, which do not have the deficiencies common in mobile apps typically used to access company voice and UC services on mobile devices. A mobile native dialer ensures convenient access to business communications tools on iOS or Android devices, eliminating the need to switch apps. Its use of network voice, rather than voice over IP (VoIP) over WIFI, guarantees greater audio quality and it uniquely employs network-based analytics to automate identity selection."
"Unlike competiting solutions, the MaX suite of services can deliver optimum performance on a variety of devices, including bring-your-own devices (BYOD), as all intelligence resides on the network and the platform is interoperable with standards-based third-party phones," noted Popova."With its robust and feature-rich MaX platform, Metaswitch has become the second biggest UCaaS platform provider to service providers. The new mobile native capabilities have strenghtened its market position and created further growth opportunities for the company."
Each year, Frost & Sullivan presents this award to the company that has developed a product with innovative features and functionality that is gaining rapid acceptance in the market. The award recognizes the quality of the solution and the customer value enhancements it enables.
Posted by Veronica Silva Cusi, news correspondent
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Published: Monday, September 30, 2019
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