News : MiaRec Call Recording Solutions are Now Certified with the Metaswitch CFS platform
San Jose, CA, USA, March, 2017 -- MiaRec, Inc., a global provider of carrier-grade call recording and call analytics solutions, announced that MiaRec has successfully completed an interoperability test with the Metaswitch CFS platform. MiaRec collaborated closely with the Metaswitch interoperability team to provide smooth and tight integration of MiaRec into the Metaswitch CFS platform.
"At MiaRec we are continually focused on providing communication service providers with the most advanced and reliable call recording and call analytics software available on the market today" said Gennady Bezko, CEO of MiaRec. "Metaswitch certification ensures our customers can rely on tightly-integrated and proven software solutions to drive additional revenues and provide the best customer experience."
#contactcenterworld, @miarecinc, @metaswitch
Posted by Veronica Silva Cusi, news correspondent
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About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
About Metaswitch Networks:
Metaswitch is powering the transition of communication networks into a cloud-based, software-centric, all-IP future. As the world's leading network software provider, we design, develop, deliver and support commercial and open-source software solutions for network operators and large enterprises. We are focused on delivering high-performance software that runs on commercial, off-the-shelf hardware, as appliances or in the cloud.
Published: Wednesday, March 8, 2017
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L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
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