News : MiaRec Call Recording Solutions are Now Certified with the Metaswitch CFS platform
San Jose, CA, USA, March, 2017 -- MiaRec, Inc., a global provider of carrier-grade call recording and call analytics solutions, announced that MiaRec has successfully completed an interoperability test with the Metaswitch CFS platform. MiaRec collaborated closely with the Metaswitch interoperability team to provide smooth and tight integration of MiaRec into the Metaswitch CFS platform.
"At MiaRec we are continually focused on providing communication service providers with the most advanced and reliable call recording and call analytics software available on the market today" said Gennady Bezko, CEO of MiaRec. "Metaswitch certification ensures our customers can rely on tightly-integrated and proven software solutions to drive additional revenues and provide the best customer experience."
#contactcenterworld, @miarecinc, @metaswitch
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Stop-Start-Continue
More Editorial From MiaRec, Inc.
About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
About Metaswitch Networks:
Metaswitch is powering the transition of communication networks into a cloud-based, software-centric, all-IP future. As the world's leading network software provider, we design, develop, deliver and support commercial and open-source software solutions for network operators and large enterprises. We are focused on delivering high-performance software that runs on commercial, off-the-shelf hardware, as appliances or in the cloud.
Published: Wednesday, March 8, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
|Genex Infosys Limited|
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...