News : MiaRec Introduces MiaRec Version 5.0
San Jose, CA, April 20, 2015 -- MiaRec, a global provider of contact center solutions and business call recording products, released a new version of MiaRec, call recording and quality monitoring solution for contact centers. MiaRec version 5.0 features a brand-new web-interface with dashboard, intuitive and advanced search capabilities and extensive reporting functionality.
New version of MiaRec helps contact centers and businesses to comply with legal requirements, such PCI-DSS, HIPAA and others, improve quality of customer service and enhance agent performance.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Our goal is to make MiaRec user experience as seamless as possible for every user working with MiaRec, whether it is administrator who is setting up and administering the system, supervisor who is reviewing and managing call recordings or agent who is working with call recording for training or self-evaluation purposes." Said Gennady Bezko, CEO of MiaRec."
Today's Tip of the Day - Best Agent Award
More Editorial From MiaRec, Inc.
About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
Published: Tuesday, April 21, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...