News : MiaRec Introduces MiaRec Version 5.0
San Jose, CA, April 20, 2015 -- MiaRec, a global provider of contact center solutions and business call recording products, released a new version of MiaRec, call recording and quality monitoring solution for contact centers. MiaRec version 5.0 features a brand-new web-interface with dashboard, intuitive and advanced search capabilities and extensive reporting functionality.
New version of MiaRec helps contact centers and businesses to comply with legal requirements, such PCI-DSS, HIPAA and others, improve quality of customer service and enhance agent performance.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
FIND OUT MORE: HERE
"Our goal is to make MiaRec user experience as seamless as possible for every user working with MiaRec, whether it is administrator who is setting up and administering the system, supervisor who is reviewing and managing call recordings or agent who is working with call recording for training or self-evaluation purposes." Said Gennady Bezko, CEO of MiaRec."
Today's Tip of the Day - Team Leaders
More Editorial From MiaRec, Inc.
About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
Published: Tuesday, April 21, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing...
|Genex Infosys Limited|
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...