News : MiaRec Launches a New Solution for Performance Management
San Jose, CA, October 06, 2015 -- MiaRec, a global provider of call recording and contact center solutions released a new version of MiaRec, a call recording and quality management software for contact centers.
MiaRec launches a new complete solution for contact center performance management, featuring advanced call recording functionality, agent evaluation and powerful, customizable performance reporting. A total Quality Management Suite is a powerful tool for contact centers to boost agents’ performance, enhance customer experience and build customer loyalty.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"We are continually working on our product’s functionality and enhancements to deliver the best-of-breed contact center solutions to the market." – Said Gennady Bezko, CEO of MiaRec, Inc. – "We see a high demand for all-in-one integrated solution from our contact center customers and we believe they will be pleased with the new features available in our product."
Today's Tip of the Day - Know Yourself Before You Look At Your Competitors
More Editorial From MiaRec, Inc.
About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
Published: Wednesday, October 7, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...