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News : MiaRec Launches Advanced Call Recording Solution for Skype for Business
San Jose, CA, USA, March 2, 2016 -- MiaRec, Inc., a global provider of call recording and monitoring solutions, announced the compatibility of its call recording software with Microsoft’s unified communications platform, Skype for Business. MiaRec call recording and quality management solutions for Skype for Business enable organizations adopting the UC platform from Microsoft to securely and effortlessly record business interactions for compliance and quality control purposes.
MiaRec call recording and quality assurance suite is now fully integrated with Skype for Business and Lync 2013 to provide call recording functionality for Skype for Business users across multiple market verticals, including contact centers, financial institutions, healthcare providers and more.
"The added support of Microsoft’s unified communications platform will ensure Skype for Business users will now have access to secure and advanced call recording capabilities," said Gennady Bezko, CEO of MiaRec, Inc.
Posted by Veronica Silva Cusi, news correspondent
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About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Monday, March 7, 2016