News : MiaRec Releases New Multilingual Interface
San Jose, CA, USA, June 21, 2016 -- MiaRec, a global provider of call recording and performance management solutions, announced the release of the multilingual interface of its quality assurance suite for contact centers, making a major expansion of its solutions to global markets.
Previously available in English, MiaRec now supports 5 additional languages, including Spanish, French, Russian, Polish and Portuguese. Any new language can be added easily upon request. With the addition of these new languages, the MiaRec solutions are now poised for further growth with a growing global customer base.
Global customers with branches in different countries can set up different languages for each branch, based on their business requirements. For example, a global organization with headquarter in US and branches in Brazil and Mexico can record centrally from all three locations. The local branches will have access to the MiaRec system in their own national language.
"MiaRec solutions have already experienced incredible global success, and now we are able to deliver advanced call recording capabilities to even more organizations worldwide." - said Gennady Bezko, CEO of MiaRec.
Posted by Veronica Silva Cusi, news correspondent
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About MiaRec, Inc.:
MiaRec, Inc. is a San Jose, California-based provider of IP call recording and monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
Published: Tuesday, June 21, 2016