News : MicroAutomation Announces OmniEngage, Hosted Contact Center Suite of Solutions
Centreville, VA, USA, May 21, 2015 -- OmniEngage brings together MicroAutomation’s MicroMessenger interactive customer engagement products with the Aspect(R) Zipwire™ contact center solution – all on a reliable and secure cloud platform.
"This represents the next major step forward in helping our clients respond to today’s customer expectations in the most flexible and cost effective manner," states Chad Wright, MicroAutomation’s Vice President of Commercial Services.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Expect Shrinkage
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MicroAutomation is a systems integrator offering an extensive range of call center technology solutions and professional services.
Published: Tuesday, May 26, 2015
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