News : Microsoft Dynamics CRM Key to TMD’s Five-year Plan
US and UK, Feb 2, 2015 -- TMD Technologies (TMD) has successfully centralised sales pipeline management within its US and UK offices using Microsoft Dynamics CRM from Advanced ConsultCRM.
The solution is used to manage all sales activities and produce detailed commercial forecasts, enabling regional and senior management teams to evaluate the effectiveness of marketing campaigns and calculate return on investment.
The solution, which was fully customised by ConsultCRM to meet TMD’s exact requirements, is now central to the company’s five year strategic plan.
By centralising information within a single system, TMD now has a complete audit trail of all sales activities including meetings, telephone conversations and emails. The solution was deployed in order to replace a number of disparate Access databases and manual filing systems which were previously used by the company’s sales teams.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Prompt
About Microsoft Dynamics CRM:
CRM software from Microsoft Dynamics CRM offers customer relationship management and crm online solutions for sales, customer service, and marketing.
Published: Thursday, February 5, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...