News : Microsoft Ventures Launches Dedicated Helpline for Indian Startups
New Delhi, April 11, 2014 -- Microsoft Ventures in India has announced the launch of "JumpStart," a hotline to provide startups and entrepreneurs with a resource to ask business and technical questions. Open during business hours Monday-Friday (9am to 5pm IST), a team of dedicated professionals will be available to answer questions at the number across India.
"Microsoft Ventures supports startups at every stage of maturity by providing them with the tools, resources and expertise they need to succeed," said Joseph Landes, General Manager, Developer & Platform Evangelism, Microsoft India. "Our experience has shown that a major pain point for startups across the ecosystem in India, irrespective of their stage of maturity, is the lack of real-time support for various critical queries they face. JumpStart fills a major gap and ensures that startups get professional advice that enables them to make smart business decisions," said Landes.
JumpStart will be staffed by dedicated professionals who have been trained by Microsoft to answer business and technical queries. Microsoft will apply the learnings from these calls to fine tune the Microsoft Ventures program, including the India Accelerator, to make it more impactful for its recipients.
Explaining the importance of this service, Kattayil Rajinish Menon, Director, Microsoft Ventures in India, who is responsible for community and ecosystem engagement, said: "Sometimes answering even simple questions about how to get started or which service provider to contact can really help startups avoid delays and cost overruns. While JumpStart cannot promise the success of a startup's business, it can definitely help by educating entrepreneurs how to get started quickly by providing information on the vast resources available today."
Posted by Veronica Silva Cusi, news correspondent
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Published: Monday, April 14, 2014