#contactcenterworld, @theechoteam
Middlesbrough, UK, Sept 22, 2021 -- A call centre is about to open its doors in Middlesbrough - bringing a wave of jobs to the town.
Echo-U is coming to Boho Zero and it's about to go on a hiring spree, taking on 150 new recruits.
The Newcastle-based firm says there is potential for the firm to grow in the town.
It's on the lookout for customer service advisors, team leaders and an operations manager for an immediate start.
The company's new Gosford Street base is being fitted out ready for an early October opening.
The latest recruits will work on behalf of JD Sports.
An Echo-U spokesperson said: "We understand there is a pool of talent in Middlesbrough, that's why we've chosen to open there.
"The industry has been growing, especially through the pandemic, and as a society we are becoming more reliant on customer services.
"It's a career that has lots of potential.
"As a business, we always try to promote from within and around 80% to 90% of our team leaders and managers have started as customer service advisors.
"Once we open in Middlesbrough, we can only see us growing and taking on more staff."
Successful candidates should be "good communicators and like helping people".
They should also have basic IT and typing skills.
#contactcenterworld, @theechoteam
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.gazettelive.co.uk
Published: Thursday, September 23, 2021
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