News : Millennium1 Officially Opens its Doors
Sudbury, Ontario, Canada, July 14, 2017 -- In July 2016, Don Moffatt and Tom Band made a trip out to Sudbury to see if the Nickel City would fit as the location of a new site for their Millennium1 Solutions call centre.
Nearly a year to the day later and Millennium1 Solutions held its grand opening on Thursday at its headquarters at 80 National St. in Garson.
"We spent time in the community understanding traffic flows, bus routes, and trying to find where the best positioning was for us as an organization," Band, the CEO of Millennium1 Solutions, said. "Sudbury was familiar to Don and I from previous roles we had held in other organizations. We both thought of Sudbury very fondly, we both had great experiences here in the past. As a kid whose mom’s side of the family all lived in Blind River, I spent a fair amount of time in the (Greater Sudbury) area. I knew about the quality of the French that existed here, the diversity in the community."
Millennium1 Solutions has been in business for 40 years.
It has been in business in Greater Sudbury for a matter of months.
"This was a critical step in our growth because our client base continues to expand," Band said. "We’re outpacing the industry with our own growth."
The company's local hiring drive is going well. The company plans to fill 250 positions at the Garson call centre, primarily permanent, full-time jobs with a benefits package and bonus program, along with a number of part-time and contract roles.
Front-line call centre employees are to undergo in-depth training and will primarily handle inbound calls to support a variety of clients.
Millennium1 is new to Sudbury, but began operations in Orangeville, Ont. in 1977.
Headquartered in Toronto, the company still has an office in Orangeville and in Ottawa, an Atlantic Canada facility in Bridgewater, N.S. and an offshore facility in Manila.
Job seekers can apply directly through Millennium1's Facebook page, or through the Indeed website, or by emailing the company's career inbox, which is monitored daily by recruiters.
Posted by Veronica Silva Cusi, news correspondent
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About Millennium1 Solutions:
Millennium1 Solutions (Millennium Process Group Inc.) is a leading Canadian Business Process Outsourcing (BPO) solutions provider with a solid track record of providing end-to-end B2B2C solutions for its customers and their clients. Headquartered in Toronto, Ontario, Canada, Millennium also has Ontario offices in Ottawa and Orangeville, as well as Atlantic Canada facilities in Saint John (NB) and Bridgewater (NS). With the addition of their new Texas location, Millennium will have over 2000 employees.
Published: Monday, July 17, 2017
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