News : Mindpearl Fiji Awarded Santa Fe Wridgeways Contact Centre Outsourcing Contract
Suva, Fiji March, 2016 -- Mindpearl Fiji, a global BPO continues to boost its client portfolio by obtaining the contact centre outsourcing contract for Santa Fe Wridgways.
By partnering with Mindpearl, Santa Fe Wridgways has been able to successfully centralise their contact centre operations and set up a dedicated team in, Suva Fiji. Fiji is a high quality BPO destination, which offers essential benchmarks in outsourcing such as: world telecommunications infrastructure, readily available staff and English language skills that are easily understood by customers in New Zealand, Australia, USA, Canada and the United Kingdom.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
The Santa Fe Wridgways account went live on the 21 December 2015 with a dedicated team providing voice and non-voice services which encompass inbound calls, outbound calls and live chat support.
Ingo Schulz, Mindpearl’s General Manager in Suva, Fiji commented, ‘We are delighted and proud to welcome such an esteemed organisation to our client portfolio. I foresee that this business synchronicity can only strengthen the relationship between Mindpearl and Santa Fe Wridgways.’
Posted by: Laura Collins, Editorial Management
Today's Tip of the Day - New Furniture
More Editorial From Mindpearl
Mindpearl designs, implements and operates multi-channel contact centre solutions around the world.
Published: Wednesday, March 9, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Turkcell Global Bilgi|
Turkcell Global Bilgi was established as a Turkcell Group company in 1999. It provides services from a total of 18 locations, 14 in Turkey, 4 in Ukraine with over 12.000 employees with a seat capacity...
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to custom...
AssisTT, serving in 20 cities and 25 different centers throughout Turkey with approximately 10 thousand employees, is a customer contact point. It also serves as a strategic companion to many public o...