News : Mindpearl Fiji Awarded Santa Fe Wridgeways Contact Centre Outsourcing Contract
Suva, Fiji March, 2016 -- Mindpearl Fiji, a global BPO continues to boost its client portfolio by obtaining the contact centre outsourcing contract for Santa Fe Wridgways.
By partnering with Mindpearl, Santa Fe Wridgways has been able to successfully centralise their contact centre operations and set up a dedicated team in, Suva Fiji. Fiji is a high quality BPO destination, which offers essential benchmarks in outsourcing such as: world telecommunications infrastructure, readily available staff and English language skills that are easily understood by customers in New Zealand, Australia, USA, Canada and the United Kingdom.
The Santa Fe Wridgways account went live on the 21 December 2015 with a dedicated team providing voice and non-voice services which encompass inbound calls, outbound calls and live chat support.
Ingo Schulz, Mindpearl’s General Manager in Suva, Fiji commented, ‘We are delighted and proud to welcome such an esteemed organisation to our client portfolio. I foresee that this business synchronicity can only strengthen the relationship between Mindpearl and Santa Fe Wridgways.’
Posted by: Laura Collins, Editorial Management
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Mindpearl designs, implements and operates multi-channel contact centre solutions around the world.
Published: Wednesday, March 9, 2016