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News : Mindpearl Partners with Qantas
Mindpearl is proud to announce a new outsourcing partnership with Qantas, Australia's domestic and international airline. Mindpearl will be supporting Qantas from Cape Town, South Africa. South Africa has received global recognition as the Offshoring Destination of the Year at the National and European Outsourcing Association awards for 2012 and 2013 respectively. Mindpearl has been operating from this attractive, accessible and cost effective location since 2001.
Mindpearl will handle correspondence and calls for Qantas’ European market in English, German, French and Italian.
"Mindpearl is proud to be partnering withone of the strongest brands in Australia. Since our earliest discussions we felt a strong affiliation with Qantas. Both Qantas and Mindpearl’s service offerings are focused on providing an exceptional customer experience. This common customer focus creates the ideal platform to commence a successful outsourcing partnership." Fiona Meijer-Innes, General Manager, Mindpearl, Cape Town.
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Mindpearl designs, implements and operates multi-channel contact centre solutions around the world.
Qantas is an Australian airline.
Published: Friday, December 13, 2013