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News : Mindpearl Secures Contact Centre Outsourcing Contract
Feb 3, 2014 -- International BPO and contact centre provider Mindpearl has been awarded a contact centre outsourcing contract by Pennytel.
The contract will see Mindpearl provide services designed to support customer support.
Ben Dunscombe, CIO of MyNetFone, said: "Pennytel has partnered with Mindpearl to enhance customer satisfaction levels. I have every confidence in Mindpearl to operate this service for us."
Mark Mahoney, General Manager at Mindpearl, said: "In partnership we aim to deliver transformational customer contact services, operational excellence and cost efficiency".
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From Mindpearl
Mindpearl designs, implements and operates multi-channel contact centre solutions around the world.
Published: Tuesday, February 4, 2014