News : Mississippians Use Call Center to Track Down Unclaimed Property
Jackson, MI, USA, April 21, 2015 -- The call center set up to help Mississippians see if they have any unclaimed property is seeing progress.
State Treasurer Lynn Fitch opened the call center on April 13. They treasurer's office said by April 17, the call center had handled more than 1,355 claims that if verified will return 2,748 unclaimed properties. They are worth $1,046,485.83.
Holders of unclaimed property were required to report abandoned intangible property to the Treasurer's office by November 1, 2014. The call center was planned last fall to coincide with the 2015 publication of the list of the newly-reported unclaimed properties.
The call center will remain staffed for the next few weeks to handle the increased call volume that occurs every publication year.
Unclaimed property can be anything from forgotten utility deposits, bank accounts, stocks and bonds, and unclaimed inheritances.
This past week, some of the larger unclaimed properties that have been matched (pending verification) were proceeds from two insurance policies worth $70,178.04 and $44,220.53, respectively; $ 11,830.48 of dividends plus interest; and $190,000 in stocks.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Prompt
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, April 22, 2015
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.