Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Mississippians Use Call Center to Track Down Unclaimed Property
Jackson, MI, USA, April 21, 2015 -- The call center set up to help Mississippians see if they have any unclaimed property is seeing progress.
State Treasurer Lynn Fitch opened the call center on April 13. They treasurer's office said by April 17, the call center had handled more than 1,355 claims that if verified will return 2,748 unclaimed properties. They are worth $1,046,485.83.
Holders of unclaimed property were required to report abandoned intangible property to the Treasurer's office by November 1, 2014. The call center was planned last fall to coincide with the 2015 publication of the list of the newly-reported unclaimed properties.
The call center will remain staffed for the next few weeks to handle the increased call volume that occurs every publication year.
Unclaimed property can be anything from forgotten utility deposits, bank accounts, stocks and bonds, and unclaimed inheritances.
This past week, some of the larger unclaimed properties that have been matched (pending verification) were proceeds from two insurance policies worth $70,178.04 and $44,220.53, respectively; $ 11,830.48 of dividends plus interest; and $190,000 in stocks.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Involve Staff
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, April 22, 2015