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News : Missoni Partners with Tulip to Enhance Omnichannel Customer Engagement

#contactcenterworld

Kitchener, ON, Canada, July 14, 2021 -- Tulip, a global provider in cloud-based retail mobile solutions, announced that Italian luxury brand Missoni has selected Tulip for its omnichannel solutions.

Missoni, an Italian fashion house known for its colorful knitwear and designs, is partnering with Tulip to create hyper-personalized customer experiences across the entire connected store. With Tulip's solutions, retail associates can create seamless holistic shopping experiences and provide curated recommendations for their clientele through user-friendly applications designed specifically for them.

"Missoni is one of the world's most recognizable brands, and they have a deep history of creating innovative designs and technical fabrics," said Tulip's CEO and Founder Ali Asaria. "We're proud to partner with them to provide our Clienteling, LiveConnect and Assisted Selling solutions designed to create more tailored and highly interactive customer engagement."

"This is an important and fundamental partnership for Missoni. We believe Tulip will prove to be an invaluable tool in helping further facilitate Missoni's continued journey in digital innovations; which must always be based on a deeper understanding and engagement of the consumer," said Livio Proli, Missoni's CEO.

Tulip is committed to guiding connected stores by helping them successfully adapt for the new retail world. We continue to build Tulip solutions to help retailers stay engaged with customers, make it accessible to shop, and provide quality customer experiences.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Tulip:
Tulip is a cloud-based software provider focused on omnichannel mobile solutions for retail stores. Partnered with Apple, Tulip's mission is to harness the power of the world's most advanced mobile technology to deliver simple-to-use apps for store associates to look up products, manage customer information, check out shoppers, and communicate with clients. Leading retailers like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, Coach, and Michael Kors use Tulip in their stores to elevate the shopping experience, increase sales and improve customer service.
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Today's Tip of the Day - Network Based Contact Center?

Read today's tip or listen to it on podcast.

Published: Friday, July 16, 2021

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2024 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
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