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News : Mitel Acquires Global Hospitality Provider TigerTMS
Ottawa, ON, Canada, June 1, 2015 -- Mitel (Nasdaq: MITL) (TSX: MNW), a global provider in business and hospitality communications solutions, announces that it has acquired TigerTMS, a global provider of software, cloud and applications based solutions for the hospitality industry.
The acquisition comes as demand for mobile-first services and cloud-based solutions are reshaping the guest experience and technology landscape in hotels worldwide.
"For hospitality brands, customer experience and loyalty are key differentiators. Creating a home-away-from home and repeatable in-room and mobile experience at any property anywhere in the world is core to delivering real-time and memorable guest services", said unified communications industry analyst Phil Edholm. "With TigerTMS, Mitel has made a smart technology buy, bringing in-house a specialized suite of solutions to deliver the connected guest experience on a cloud platform that perfectly complements their own industry leading voice offering."
The TigerTMS organization will continue to be led by TigerTMS CEO Simon Udell. A hospitality industry veteran and thought-leader with more than 30 years’ experience, Mr. Udell joins Mitel as General Manager of the company’s Hospitality business unit.
Posted by Veronica Silva Cusi, news correspondent
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Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
TigerTMS is a provider of Telephony & High Speed Internet Access Billing and Management, Wake Up & VoiceMail solutions, Guest's own smart device integration and Content Delivery for the Hospitality sector.
Published: Tuesday, June 2, 2015