Dallas, TX, USA, Aug 13, 2019 -- In a recent Newsweek survey of 10,000 professional users of software, Mitel MiCloud Connect, a cloud-based business VoIP solution, was honored with a spot in the communications category as a top VoIP product for 2019. Results of the online survey, conducted by data research company Statista Inc., represent a listing of America’s Best Business Tools across 54 categories.
The survey considered key criteria businesses use when evaluating service providers. Respondents rated providers for trust, service promise, reliability, security and satisfaction. Researchers also asked how likely they were to recommend the provider to others. Weighted scores from 0 to 100 were assigned with only those earning a 75 or higher making the final cut. MiCloud Connect ranked among the top three companies recognized for VoIP software.
"These past couple months, we at Minnie’s Food Pantry have gone to a whole different level of communicating because of our Mitel phone system. It takes a community to do what we do—we have to be able to contact the people that we serve, and Mitel came to our rescue," said Cheryl Jackson, Founder, Minnie’s Food Pantry. "Minnie’s just moved to a new, larger location. As we open that new location, I want to thank Mitel. We could not do what we do without their services."
"We’re honored to be recognized by thousands of business professionals as a leader in cloud communications," said Daniel Farrar, Executive Vice President and General Manager - UCaaS, Mitel. "Organizations worldwide are moving to the cloud to modernize their communications and collaboration as they respond to changing market demands. This award highlights the strength of Mitel’s solution in delivering on the things that matter most to our customers."
Posted by Veronica Silva Cusi, news correspondent
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Thursday, August 15, 2019
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