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News : Mitel Appoints of Chuck Krogman as VP of Contact Center Sales
OTTAWA, Dec 11, 2013 -- Mitel(R) , has appointed Chuck Krogman as U.S. vice president of sales for contact center. Reporting into executive vice president of sales for the Americas Joe Vitalone, Krogman is positioned to further grow Mitel's contact center business.
"We believe that customer-facing solutions, such as contact center, have emerged as a top IT priority for organizations looking to build customer loyalty and grow their business. This represents a tremendous opportunity for Mitel," said Vitalone. "Chuck Krogman is one of the most respected and effective people in the industry, recently named among the 'People You Need to Know' in media. He is leading our contact center charge as we look to build on our momentum and become even more competitive. In fact, he's hit the ground running and we are already seeing positive results."
Krogman joins Mitel after more than 13 years in sales for ShoreTel, where he most recently led the vertical markets team. He brings to the position a deep understanding of the industry combined with contact center and cloud expertise. His contact center sales team are both leading and enabling new opportunities, working closely with the Mitel channel.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From Mitel
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Thursday, December 12, 2013