News : Mitel Emerges as a Leader in Gartner's Magic Quadrant
Ottawa, August 6, 2014 -- Mitel, a global provider in business communications, announces it has been positioned by Gartner, Inc. in the Leaders quadrant of the latest Magic Quadrant for Unified Communications.
"Mitel has made bold moves this past year with a series of in-house innovations and acquisitions that have deepened our portfolio, expanded our global reach and accelerated our cloud communications solutions. We did this for our customers to offer broader choice and better service to help make them more successful. We believe our innovation and expansion contributed greatly to our move from the Visionary to the Leaders Quadrant," said Rich McBee, CEO, Mitel.
This is the second Gartner Magic Quadrant in recent months where Mitel has advanced. Mitel was positioned in the Challengers Quadrant, up from niche player in the Gartner Magic Quadrant for Contact Center Infrastructure.
In addition to Mitel's fully integrated business communications approach and flexible cloud options, Mitel believes that focusing on protecting its customers' investments and extending their value contributed to its move to the Leaders Quadrant. For instance, Mitel offers the industry's broadest portfolio of solutions, including those that maximize the Microsoft investment and leverage Lync.
Posted by Veronica Silva Cusi, news correspondent
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Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Thursday, August 7, 2014