#contactcenterworld, @Mitel
Dallas, TX, USA, Feb, 2021 -- Mitel, a global provider in business communications, announced the launch of the MiCloud Connect Partner Managed model, an expansion of its flagship public cloud solution, which gives certified partners more control over service delivery and management, while enabling them to deepen customer relationships and more easily transition organizations to the cloud.
"The MiCloud Connect Partner Managed program is a natural fit for us because it perfectly aligns with our business model," said Scott Marks, Owner, Connecticut Communications. "Through this new go-to-market model, we can continue to serve as the trusted advisor for our customers and have more control over the customer relationship from quoting to support to renewals. Mitel’s approach also gives us greater flexibility and speed to market, allowing us to position our maintenance services to customers, which provides us with a clear competitive advantage."
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"Relationships matter. In a transactional and highly digitized world, building long-term, trusting relationships is a key to differentiation and driving business outcomes," said Scott Peterson, Chief Revenue Officer, Mitel. "The MiCloud Connect Partner Managed offering is designed to help partners further strengthen their customer connections while affording them more opportunities to grow their own businesses, even as they work to help customers modernize and leverage the cloud to communicate and collaborate in new and different ways."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Mitel:
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Monday, March 1, 2021
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