News : Mitel Enhances Contact Center Portfolio
Las Vegas, NV, USA, June 17, 2015 -- Mitel (Nasdaq:MITL) (TSX:MNW), a global provider in business communications, announces a series of enhancements to its MiContact Center portfolio designed to address the changing requirements for contemporary contact center operations.
The portfolio enhancements are the latest in a string of strategic and focused partnerships, investments and acquisitions Mitel has made which aim to expand its position in the growing contact center market and deliver value to partners and customers.
To meet this need, Mitel has retooled its MiContact Center portfolio and expanded its technology ecosystem to help organizations meet contemporary customer expectations.
Posted by Veronica Silva Cusi, news correspondent
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Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Thursday, June 18, 2015