News : Mitel Introduces Updates to Unified Communications Solutions
Ottawa, ON, Canada, Jan. 7, 2019 -- Mitel(R), a global provider in business communications, announced updates to the company’s flagship unified communications (UC) solutions to offer businesses more advanced voice, collaboration and contact center features for driving productivity and delivering better customer experiences.
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"We operate in a complex industry with sharp differences in highs and lows. Within a moment’s time, it can switch from a small volume of requested rides to 250 people in line. Therefore, we have to be quick and flexible in adjusting personnel and the number of vehicles needed," said Charlotte Dettner, Director of Switchboard and Transport Management, Taxi Stockholm. "This would not be possible without digital transformation and the flexibility of communications solutions powered by Mitel."
"Businesses are at different points in their cloud journey, and the collaboration solution an individual customer ultimately chooses depends on their operating and economic models," said Martin Bitzinger, Vice President, Unified Communications Products and Solutions, Mitel. "No matter the industry, company size, or how they are geographically-dispersed, Mitel’s commitment to making communications seamless ensures protection for new and existing investments, as companies seek to drive productivity and create exceptional customer experiences."
Posted by Veronica Silva Cusi, news correspondent
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Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Tuesday, January 8, 2019
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