Dallas, TX, USA, May 28, 2020 -- Mitel(R), a global provider in business communications, announced that its flagship private cloud solution, MiCloud Flex, is now available on Google Cloud as a wholesale offering in the United States, United Kingdom and France. The solution provides mid-market and enterprise organizations greater choice in cloud models and ensures higher levels of performance and customization, while also offering Mitel channel partners more opportunities for growth.
Today’s announcement extends Mitel’s ability to give customers the freedom to choose the cloud communications model that best suits their needs while ensuring they can leverage the scale, flexibility and performance of Google Cloud regardless of whether their organization takes a public, private or hybrid cloud approach.
Additionally, through Mitel’s strategic relationship with Google Cloud, partners in all three geographies will now be able to deliver customized private cloud deployments and adjacent communications applications, including contact center, with a greater level of security and performance. By eliminating the added costs and complexities of managing a data center environment, partners will be able to focus their efforts on continued delivery of value-added support and services along with the important role they play as a trusted technology advisor for their customers.
"Olive’s proposition is one of simplicity, removing complexity and duplication while helping businesses optimize cost and deliver simply brilliant customer experiences worldwide," said Nick Beardsley, Enterprise Director, Olive Communications. "MiCloud Flex built on Google Cloud allows us to offer a platform to seamlessly bridge cloud, data, and mobility services, allowing users to consume the technology and business applications needed to operate efficiently regardless of location or device, while providing an agile and scalable model designed to drive operational efficiency."
"Partnering with best-in-breed technology leaders like Google enables Mitel to drive further innovation and bring broader choice in cloud solutions for our customers and partners," said Tarun Loomba, Chief Product Officer for Mitel. "Our partners are central to Mitel’s go-to-market strategy and their success fuels our own. With MiCloud Flex on Google Cloud, we’ve created a compelling opportunity for them to expand their cloud portfolios and deepen their relationships with mid-market enterprises. The model additionally allows partners to focus on what they do best – serve as trusted technology advisors for customers, particularly as they move to the cloud."
Posted by Veronica Silva Cusi, news correspondent
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Friday, May 29, 2020
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CList for Outbound Campaigns Management
CList by Comsys is an application that helps contact centers enhance the performance of their outbound campaigns. It accomplishes that by enabling the planning and execution of sophisticated communication strategies. Additionally, the AI-powered module of CList extends the possibilities of outbound campaigns delivering unprecedented results.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with t...
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