News : Mitel Mobile-First Applications Transform the Hotel Guest Experience
Ottawa, Ont., Canada, June 16, 2016 -- Mitel (Nasdaq:MITL) (TSX:MNW), a global provider in real-time business, cloud and mobile communications, announced enhancements to HotelMGR, a purpose-built solution available in the cloud or on premises to help hotel staff more efficiently manage workflow and maintenance schedules - even when mobile - and improve delivery of guest services.
Mitel hospitality solutions integrate with 85 property management systems and applications to make responding to guest needs faster and more efficient. HotelMGR can also be integrated across all major communications platforms to deliver a seamless voice interaction experience.
"Our guests enjoy elegant accommodation, unparalleled service and all the amenities needed for an exceptional stay. To ensure that, we've implemented the most advanced technology within their rooms and behind the scenes to streamline operations," said James Pitts, Head of Engineering with London luxury hotel The Lanesborough. "HotelMGR helps us keep things running smoothly by automating and tracking service, facility and scheduled maintenance requests, and we can do all of that from a mobile device."
Posted by Veronica Silva Cusi, news correspondent
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Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Friday, June 17, 2016