Login to Network
YES PLEASEI want this offer
NO ThanksSkip this offer
Ottawa, Ontario, Canada, Jan, 2018 -- Mitel(R) (Nasdaq: MITL) (TSX:MNW), a global provider in business communications, announced its rebranded and integrated portfolio of cloud and on-site solutions for the North American market. The announcement, coming only one quarter after the company's acquisition of ShoreTel, offers a broad portfolio designed to provide customers maximum choice and flexibility to deliver the best path to the cloud—when and how customers choose to move.
In addition to the flagship portfolio, Mitel will continue to provide cloud and on-site solutions and applications.
"Mitel's product portfolio has never been stronger. It offers a complete technology menu to choose from with the right combination of cloud and on-site solutions that really gives us the freedom and flexibility to customize solutions that make sense for our customers," said Matt Pingatore, Chief Executive Officer, Packet Fusion. "Mitel's strategy to cloud-enable everything gives us the confidence we need to meet customers' needs now and as they grow or change in the future."
"North American businesses are rapidly moving to the cloud, but they are not all doing it at the same pace or with the same configuration. Our customers need choice and a clear technology path forward," said Bob Agnes President and Executive Vice President of Products and Solutions, Mitel. "Mitel's portfolio is purpose-built to provide maximum choice and flexibility to meet customers' immediate needs, solve their business problems, and move them ahead–where ever they are in their journey."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Mitel:
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Thursday, February 1, 2018
| 1.) |  CallGuard Remote A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems. CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS. This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective. PH: 01442 458300 https://www.eckoh.com/secure-payment-services/contact-centre-payments/remote-contact-centre-payments |
| 2.) |  SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) PH: 1+480-435-9390 |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
