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News : Mitel Ranks Best in Value for UCaaS and Hosted PBX Solutions

#contactcenterworld, @Mitel

Dallas, TX, USA, Sept, 2019 -- Mitel has emerged as the value leader for unified communications as a service (UCaaS) and hosted PBX offerings, according to a new worldwide market study by strategic research company Eastern Management Group. The detailed analysis incorporates interviews from customer IT managers, vendors and more than 23,000 surveys.

Designed to provide insight for both customers and vendors, the report1 highlights the drivers and trends behind the momentum fueling businesses in their journey to the cloud.

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Mitel has proven success in helping organizations transition to the cloud. By leveraging a cloud solution to modernize their business communications, customers can drive efficiencies, enjoy greater mobility, support a distributed workforce and access emerging technologies like AI and IoT. 

"Mitel’s solution brings together telephony, mobility and collaboration services under one centralized platform, enabling employees to better work together, wherever they may be," said Michal Drozdowicz, IT Development Manager, Warmworks.

"To survive and thrive in today’s business world, organizations must juggle growing and more mobile workforces while maximizing resources," said Mike Onystok, Senior Vice President of Operations, TBI. "Mitel allows them to stay connected from anywhere and easily adapt to changing business demands, quickly and cost-effectively."

"Every business is digitally transforming to accelerate productivity, increase customer loyalty through better customer experiences and gain a competitive edge. The need for seamless communications and collaboration has never been greater," said Daniel Farrar, EVP and General Manager - UCaaS, Mitel. "Being recognized as the value leader by Eastern Management is strong validation of Mitel’s strategy for helping customers leverage the cloud to achieve that nirvana of doing more with less, more effectively.

#contactcenterworld, @Mitel

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Mitel:
Company LogoMitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
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