Johannesburg, South Africa, June, 2020 -- Dublin-based ICT solutions provider MJ Flood Technology, and supplier of solutions for customer communications Enghouse Interactive, announce partnership to deliver unified communications systems in Ireland.
Enghouse Interactive has signed ICT solutions provider MJ Flood Technology as a new member of its EMEA partner programme. The new collaboration arrangement provides MJ Flood Technology with the accreditation to sell, implement and support the Enghouse Interactive Communications Centre (CC) and Quality Management Suite (QMS) to customers across multiple vertical sectors. This strategic partnership will compliment MJ Flood Technology’s acclaimed Microsoft offering in strengthening their proposition with the Microsoft Teams collaboration enterprise voice environment.
"We are delighted to have formed a direct partnership with Enghouse," said Gareth Madden, Sales Director, MJ Flood Technology. "Over time, we have built a strong capability in enterprise voice and unified communications through strategic investment in Microsoft Teams. We are now seen as Microsoft’s go-to partner for delivering solutions within the Teams collaboration suite offering. As we now go beyond this we wanted to work with a contact centre provider that not only had a great product but also had a strong partnership with Microsoft."
Jas Jhita, Channel Director, Enghouse Interactive, commented: "We are thrilled to welcome MJ Flood Technology as an authorised partner within our channel programme. The new partnership has already delivered two great customer wins and we are confident that we will continue to attract new business with such an established partner in the Microsoft arena."
Posted by Veronica Silva Cusi, news correspondent
About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
Published: Monday, June 29, 2020
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