News : Mobile Journeys from Esendex Transform Customer Engagement
Nottingham UK, Oct 14, 2015 -- The launch of Mobile Journeys, from Esendex, a provider of messaging solutions, will transform how businesses can easily and cost effectively connect with their customers by harnessing the untapped power of the smartphone as a customer engagement interface.
Mobile Journeys, an intelligent messaging solution, accessible from any smartphone - or Internet enabled mobile device - allow businesses to guide customers along secure, personalised but controlled online journeys to process a payment, complete a form, provide feedback on a new product or service, respond to a marketing campaign and much more.
"The customer engagement marketplace is evolving. Businesses need to cater for the ever increasing number of smartphone user customers who are accustomed to living in an ‘always online’ world and not only expect but demand to interact with who they want, how they want, when they want," said Geoff Love, Esendex’s CEO.
Posted by Veronica Silva Cusi, news correspondent
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Founded in 2001, Esendex has grown by an exciting 25% year on year. The continually evolving Esendex portfolio of SMS, voice and web multichannel intelligent and transactional messaging products make business communications better, transforming how they communicate. From its Nottingham HQ, Esendex operates a global business with offices in Barcelona and Melbourne. Thousands of organisations, from retailers and financial institutions to government bodies and education providers, rely on Esendex for secure and reliable business communications.
Published: Friday, October 16, 2015