Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Modern Campus Acquires Academic Catalog and Curriculum Management Provider DIGARC

#contactcenterworld

Modern Campus, a modern learner engagement platform, announced the acquisition of DIGARC, a provider of academic catalog and curriculum management, class and student scheduling and student pathfinder software for higher education. The acquisition enables Modern Campus to accelerate its commitment to customer success by revolutionizing learner engagement with personalized digital experiences.

Founded in 2001, DIGARC is committed to aiding higher education institutions to engage students through the power of a connected, integrated curriculum. 

Modern Campus will integrate its web experience platform and personalization engine with DIGARC’s comprehensive course curriculum management software. Together, they will empower higher education institutions to solve two of the biggest challenges they face today: attracting and converting prospective students, and creating a highly personalized and engaging pathway to on-time graduation. In most institutions today, accessing the course catalog – typically the first stop for prospective students after the homepage – requires navigating an often-cumbersome menu structure. Likewise, current students often struggle to set a path to successful program completion.



"There’s never been a more exciting time in higher education. The modern learner is a savvy consumer and their expectations of higher education institutions have changed. They expect a highly personalized, Netflix-like experience. They’re primarily focused on maximizing the return on one of the most important and largest investments they’ll make – their post-secondary education," said Brian Kibby, chief executive officer of Modern Campus. "For colleges and universities experiencing decreased enrollment, they need every advantage available to attract, engage and graduate the modern learner on time. The combination of DIGARC and Modern Campus helps deliver this, combining a highly personalized web experience with world-class catalog navigation."

"This is a perfect next step in DIGARC’s evolution and our ‘Connected Curriculum’ strategy. Since its founding, DIGARC has supported student recruitment and retention by engaging students via a powerful, connected, integrated curriculum," said Richard Becker, chief executive officer at DIGARC. "Together with Modern Campus, we’ll be able to deepen relationships with our higher education partners and extend our ability to improve user experience, establish a single source of truth across campuses and support student recruitment and retention."

"This acquisition is great news for customers of Modern Campus and DIGARC," said Stephen Rice, principal at The Riverside Company. "It’s clear higher education institutions are facing massive transformation, and need technology partners to help them accelerate and succeed. The Riverside Company is thrilled to play a role in making it happen, and we look forward to continued innovation and customer success."

DIGARC employees will join Modern Campus, forming a higher education powerhouse of exceptional industry talent. Brian Kibby will remain CEO of Modern Campus.

#contactcenterworld


Today's Tip of the Day - What Does Your Business Need?

Read today's tip or listen to it on podcast.

Published: Friday, June 11, 2021

Printer Friendly Version Printer friendly version

2022 Buyers Guide Visual Communications

 
1.) 
Premium Listing
SJS Solutions

Optymyse - Digital Employee Engagement
Optymyse is a completely new way to empower, engage, motivate and retain your contact centre, call center and helpdesk agents. Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people and is focussed on improving mental health, wellness, wellbeing, motivation, happiness and reducing stress in the workplace.


2.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =