Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Modus Announces the Appointment of David Kriss as Head of Customer Experience

#contactcenterworld

Minneapolis, MN, USA, Jan 20, 2021 -- Modus announces the appointment of David Kriss as the Head of Customer Experience and the newest member of Modus' senior leadership team. Kriss leads the Solutions Engineering, Solution Implementation and Customer Success teams.

"We’re excited to have Dave join Modus. As we accelerate to our next level of growth, Dave deepens our commitment to the customer being the focal point of everything we do," said Orrin Broberg, CEO, and co-founder of Modus.

"As I learned more about Modus’ core values and our customers’ use cases, I quickly recognized that Dave is a perfect fit. Dave’s experience is balanced between his breadth of operational experience in sales technology and depth of building success programs for enterprise sales and marketing organizations. Dave brings continuity and operational excellence to Modus that complements our commercial engine resulting in inspired, successful customers," said Jeremy Schultz, President and COO of Modus.

Kriss brings over 20 years of experience in value-based customer engagement and has a unique ability to orchestrate sales, marketing, and operations organizations to mutual and measured success. Prior to his role at Modus, Dave held leadership positions at Seismic, SAVO, and Verizon as well operating his own sales enablement advisory practice.

"In today's world, it's hard to ignore the forceable changes digital transformation is having on the commercial engine of every enterprise. Enterprise buyers must have a meaningful, value-based experience when they are looking to solve a business problem with technology," said Kriss. "As my entire career has been in service of connecting customer need with technology solution, I was seeking a company that had the technology, team, and leadership to make customer experience a core part of their mission. Modus is certainly that company and I can't be more excited about being a part of their growth going forward."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Modus:
Modus helps direct and indirect sellers transform buyer engagement at all stages of the buying journey to get sales done—on any device, whether online or offline. The Modus Sales Hub is intuitive, mobile, and powered by AI to provide predictable, instant access to the most impactful content, simplify the creation of interactive content, accelerate sales readiness with microlearning, and automate lead capture and follow-up workstreams.
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Quality Of Service

Read today's tip or listen to it on podcast.

Published: Thursday, January 21, 2021

Printer Friendly Version Printer friendly version

About us - in 60 seconds!

Submit Event

Upcoming Events

Europe's leading call & contact center event is now arriving at the U.S., showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Disco... Read More...
 4673 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =