#contactcenterworld, @chorus_ai
San Francisco, CA, USA, Dec 9, 2020 -- Chorus.ai, a Conversation Intelligence Platform for high growth Revenue teams, announced Momentum Insights, a transformational view into customer relationships, provided natively in the CRM. Momentum Insights harnesses the power of Conversation Intelligence to empower reps and their leaders to confidently engage with customers and ultimately close deals more quickly and easily—right from their CRM.
"The Conversation, analyzed by AI, has been the missing link to understand relationships - the 'R' in CRM. Momentum Insights will unlock learnings never before available from the CRM to harness the most valuable dataset available—conversations with customers," said Jim Benton, CEO of Chorus.ai. "This will empower Revenue teams to solve complex problems which require strong relationships, and relationships ultimately drive revenue. Reps get exactly what they need to engage and personalize their efforts, while leadership is able to trust the unbiased data aggregated from each opportunity to inform critical business decisions."
#contactcenterworld, @chorus_ai
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Chorus.ai:
Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston.
Published: Friday, December 11, 2020
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