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News : Momentum Telecom Selects 128 Technology

#contactcenterworld, @MomentumTelecom, @AltevaInc

Burlington, MA, USA, May, 2020 -- 128 Technology, a provider in Session Smart™ Routing, announced that Momentum Telecom has selected 128 Technology’s Session Smart™ Router to enable a new era of software defined network services for its enterprise customers and partners. The 128 Technology Session Smart™ router allows Momentum to deliver cloud-native solutions for managed networks, Unified Communications (UC) and Software-Defined Wide-Area Network (SD-WAN) to its customers. The solution will allow Momentum Telecom, a provider of unified communications and network services, to deliver improved customer satisfaction while strengthening network service level agreements (SLAs) and business continuity.

"Partnering with 128 Technology enables us to offer new, differentiated services for our customers with faster time to deployment and improved customer response time. We’re excited to deliver the 128 Technology solutions to our customers," said Todd Zittrouer, CEO, Momentum Telecom.

"128 Technology’s Session Smart Router reduces our premise footprint to a single appliance," said Mark Marquez, executive vice president of technology, Momentum Telecom. "Additionally, using the 128T Conductor to consolidate edge services, we can now upgrade a UC customer to SD-WAN, delivering best-in-class business continuity services without the need to add additional customer premise equipment."

"We are excited to work together with an innovator like Momentum Telecom to profitably grow sales and deliver true software defined network and UC solutions to their customers," said Andy Ory, co-founder and CEO, 128 Technology. "Our solutions will allow the company to support a wide range of deployment models scaling from small branch offices to a hyper-scale software-defined data center."

#contactcenterworld, @MomentumTelecom, @AltevaInc

Posted by Veronica Silva Cusi, news correspondent
Source: Momentum Telecom


About Momentum Telecom, Inc.:
Company LogoMomentum Telecom is a premier provider of Business Voice, BBX Broadband Management and Unified Communications solutions. Momentum's solutions offer smart, customizable cloud-based applications such as voice, video and collaboration that enhance business productivity and efficiency for direct customers and more than 500 channel and white label partners, nationwide. Momentum Telecom is committed to delivering best-in-class products backed by a geo-redundant network paired with industry leading uptime and customer service.
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About 128 Technology:
Company Logo128 Technology makes your network do what your business needs, by changing the way networks work. Our professional grade software teaches routers the language of applications and services, letting them understand the requirements of individual services and segments, and adapt the network dynamically to deliver what the business needs, when and where it needs it. We make routers Session Smart™, enabling enterprise customers and service providers to create a service-centric fabric that's more simple, agile, and secure, delivering better performance at a lower cost.
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Benefits Of Certification

Read today's tip or listen to it on podcast.

Published: Monday, May 25, 2020

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
PH: 1-720-362-5005
 

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